60K International Contact Centres (www.60k.bg), one of the fastest growing business process and contact centre outsourcing companies in the Balkans, came to PJC April 2008 with a request to help them search for a suitable premise, lead the negotiations with the landlord and advise and manage fitout.

• The building was located and lease contract agreed in June 2008 and fully operational by the end of August 2008. 
• It has a fully installed capability of 400+ agent seats.
• Security in the building was most important and it is assured with comprehensive electronic access control, internal and external cameras.
• State of the art active equipment connects to agents work stations via 47 km of fiber and cabling.
• Full redundancy was provided by two telecom suppliers with independent fiber to the building ensuring high quality of service with very high capacity.
• UPS and standby generator was also provided giving autonomy from the national grid in times of power outage.

The roof terrace is popular with the staff and the building is distinctive and suits the contact centre business functionality, whilst offering human scalability.